BWW Employee Embodies Honesty
BWW employee Kaylie Cyr is a B-Dubs® team member who showed exemplary honesty and professionalism when a customer left a large sum of cash by accident.
Kaylie Cyr, a server at Pictor Enterprises’ Buffalo Wild Wings in South Portland, Maine, recently exemplified employee excellence and honesty. On March 10, Cyr was working at restaurant #3544 when she went to bus one of her tables and noticed an unsealed envelope left behind by a customer. Inside, she discovered $1,700 in cash – a mighty sum for anyone – let alone a 24-year-old college student. However, without a second thought, Cyr immediately turned in the envelope to the manager on duty, Paul Traugott, who recognized the name written on the front of the envelope, Glen Morse of Morse Builders.
Although Traugott knew this guest by name, he did not have enough information to track him down. Traugott left a note in the manager’s log describing what happened and to expect a guest to come back in the following morning looking for the envelope. Sure enough, the next morning, Morse came looking for the money, and after the BWW staff was able to verify his identity, it was promptly returned to him.
“We are very proud of Kaylie for doing the right thing! We are lucky to have her on our team. She represents what we look for in all of our team members, and we couldn’t be happier for her for the recognition she is receiving,” continued Jason Cole, Pictor Enterprises franchisee. “Setting a good example is contagious and hopefully we will hear of more uplifting stories like this one in the future.”
Morse, who had the envelope on hand for payroll and bills, was so impressed with her honesty that he came into the restaurant a few days later and gave Cyr $100 to say thank you. Morse also cryptically mentioned to Cyr that this deed would not go unnoticed. A few days after, the Portland Press Herald asked to speak with Cyr because the guest had called the newspaper and told them the story. This led to a small web story about the event, which then prompted the local radio station, WJBQ Q97.9, to feature a story on Cyr as well.
“I’m happy I was able to give him his money back. I know I’d want someone to do the same for me. I wasn’t expecting to get anything in return, and I was surprised and happy that he gave me $100 for turning it in,” said Cyr.